Reference

Read Our Terms Before You Open an Account

These terms govern how your 888bet account works — from how you deposit via UPI, Paytm or PhonePe to how withdrawals are processed and what rules apply to…

Applies to all account holdersUPI, Paytm & PhonePe coveredIndia-specific eligibility rulesAccount security obligationsDispute and contact procedures
888bet Read Our Terms Before You Open an Account
REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled outside of what is stated here, our support team is reachable through three direct channels. Queries about withdrawal holds, account access restrictions, or transaction disputes are handled by the same team and typically receive a response within 24 hours.

Team online

Live Chat

Available around the clock inside your account dashboard. Use this channel for immediate queries about account access, transaction status, or clarification on a specific term clause.

Email Support

Send a detailed query to our support address for written documentation of your concern. Ideal for formal disputes, account closure requests, or requests to review a term application on your account.

Help Centre

Our self-service portal contains structured answers to the most common questions about these terms, account rules, and how transactions are handled under our policy framework.

HOW WE MANAGE YOUR ACCOUNT

Security, Data and Your Account Rights Explained

We apply consistent account-management standards across all active accounts, covering how your data is stored, how long we retain transaction records, and what rights you hold under these terms.

Data Storage

Your personal details and transaction history are stored on encrypted servers. We do not share your data with third parties outside of what is required to process your UPI, Paytm, or PhonePe transactions and verify your identity.

Cookie Policy

We use cookies to maintain your session, remember your account preferences, and measure how pages within the platform are used. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Every account is protected by password authentication and optional two-step verification. You are responsible for keeping your login credentials private; any activity on your account before you notify us of unauthorised access remains your liability under these terms.

Record Retention

We retain your account records, including deposit history via UPI and withdrawal confirmations, for the period required by applicable financial regulations in your jurisdiction. After that period, records are securely deleted from our systems.

Your Rights

You may request a copy of the personal data we hold on your account, ask for corrections to inaccurate data, or request account closure at any time by contacting our support team through live chat or email.

Requesting Changes

To update account details, dispute a transaction outcome, or formally object to how a term has been applied to your account, submit a written request via email support. We aim to acknowledge formal requests within two business days.

Frequently Asked Questions About These Terms

Here are the questions we receive most often about how these terms apply to your account. If your question is not covered below, our live chat team can walk you through any specific clause that affects your account or a transaction you have made.

Access and eligibility depend on local law. If online wagering is permitted in your state or region, these terms apply in full to your account from the moment you complete registration and make your first deposit.

We may update these terms at any time by publishing the revised version on this page. If the change is material, we aim to notify active account holders via email. Continued use of your account after the update constitutes acceptance of the new terms.

A breach may result in suspension or permanent closure of your account. Any funds held in your account wallet at the time of closure will be assessed against the terms; verified balances from legitimate deposits are returned where no fraud is involved.

Contact our support team via email with a written data access request. We will verify your identity and provide a summary of the data we hold on your account within the period required by applicable regulations in your jurisdiction.

Yes. All deposits and withdrawals processed via UPI, Paytm, and PhonePe are governed by these terms. Transaction records are retained as part of your account history and are available for review if you raise a dispute through our support channels.

We keep your transaction records, account history, and identity verification documents for the period mandated by financial regulations applicable to your region. After that statutory period, we securely delete the data from our systems.

Send a formal written query via our email support channel, describing the specific clause and how you believe it was applied incorrectly. Our policy team will review the case and respond in writing, usually within two business days.